Why Evals Matter in AI Analytics
A 3½-minute walkthrough of checking an AI analyst's answers, investigating causes and learning from failures.
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Timothy Wong
Product, AI & growth
AI is making more things easier to build. I focus on what compounds: deeper customer understanding, better decisions, and products that improve with use.
I’m Timothy Wong, Global VP of Data & AI at Airwallex. My work brings together product management, engineering, and strategy: choosing what to build, making the systems work, and developing the teams behind them.
My experience spans startup building, international expansion, and operating at scale across AMER, EMEA, and APAC.
I write about the choices behind that work: what to build, how to make it useful, and what happens after you ship.
What I work on and write about
All writingI write about how AI changes what we build, how companies operate, and where lasting advantage comes from. My perspective combines product management, engineering, and strategy, grounded in building systems and leading teams.
AI Products & Systems
Choosing problems worth solving and building products that hold up in practice. Product judgment, agent design, context, memory, and evaluation, with a focus on systems that improve as people use them.
AI Transformation
How companies turn AI experiments into a different way of operating. Where to invest, which workflows to redesign, what to build or buy, and how process, technology, and people come together to create compounding business value.
AI-Native GTM Systems
Building AI-native growth systems around a shared foundation of customer data, intelligence, and AI agents. From personalised product journeys to autonomous GTM and AI-native CRM, these systems decide the next best action, coordinate execution, and learn from outcomes across product, sales, and marketing.
AI & Workforce Evolution
How AI expands what one person can own, and what that means for hiring, team design, and career growth. I explore the rise of full-stack builders, the growing value of learning, judgment, and communication, and careers built around solving increasingly complex problems.
AI Analytics
Building AI analysts that understand the business, answer questions reliably, and help people decide what to do next. I explore the data, context, and evaluation needed to make that work in practice.
Products, prototypes, and experiments. What I’m testing, what I’m learning, and how the ideas in my writing hold up in practice.
Kowloon City
A 40-second visual study of a changing city, using a miniature world and a timeline to connect its different eras.
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Finals Quest 2026
An AI-built basketball game with turn-based decisions, pixel art and a chiptune soundtrack, all in one HTML file.
PlayLet’s talk
I enjoy comparing notes with founders and business leaders on building AI products, changing how companies work, and creating advantages that compound. For speaking and podcast invitations, get in touch below.
Get in touch